- What does a hospitality program include?
- Typically takeaway and service packaging, front and back of house uniforms, guest gifting, venue merchandise and printed collateral, designed as one system and produced together so colour, stock and finish match.
- Can you meet food-safe and service requirements?
- Tell us whether packaging directly touches food, what it contains, its temperature and any grease or moisture exposure. Food-contact and service requirements are written into the specification before sourcing and sampling. Required documentation and suitability for your use need to be confirmed for the selected material and supplier; we do not make a blanket certification claim for every packaging item.
- Do you work with new venue openings?
- Yes. Opening programs cover packaging, uniforms, PR kits, invitations, signage and event execution as one delivery, timed to the opening date.
- Can a venue reorder items individually?
- Yes. Reorder quantities and cadence are agreed at delivery so consumable packaging and uniform stock can be topped up without re-running the whole program.
- How long does a hospitality program take?
- Most programs run four to eight weeks from approved design. Multi-item openings are sequenced so long-lead items start first.
- What do you need to quote custom hospitality packaging?
- Send the packaging items, filled dimensions, quantity per item, required date, budget range and delivery destination. Include artwork or brand references and explain any food-contact, storage or service requirements. Construction, materials, finishes, quantity and freight determine the quote; there is no single published price that fits every brief.
- What is the minimum order for restaurant or hotel packaging?
- Minimums depend on the packaging construction, material, finish and supplier. Share quantities for each item so we can assess the brief and sourcing options. A small PR gifting run and an ongoing takeaway packaging order have different production requirements; confirm the minimum against your quote.
- How should we review a hospitality packaging sample?
- A physical sample is reviewed before volume production. Check artwork, colour, dimensions and finish, then assess it with the intended contents and packing method. For service packaging, include fit, closure, stacking, storage and handling in your review. Agree any revisions and the written specification before approval.
- How do repeat orders and multi-location deliveries work?
- Share expected usage, stock space, quantities by location and delivery destinations at briefing. Reorder quantities and cadence are agreed for the program, and individual items can be reordered without repeating the entire suite. Confirm current minimums, lead times and freight when placing each order; repeat stock is not assumed to be immediately available.
- Can you support hospitality brands outside Toronto?
- Yes. Toronto and Miami are studio bases, not service boundaries. ViCES Studio serves clients worldwide, with custom design created in-house and manufacturing facilitated through its established global supply chain. Delivery requirements and the freight route are scoped to the project.